Careers at Roche AV
Current Vacancies
Business Administrator
Due to continued expansion and ambitious development plans we are looking for additional personnel to join our administration team.
The role is highly flexible, with the opportunity for long term development within an experienced, committed and motivated team.
The estimated hours of work will be 9.30am - 2.30pm Monday to Friday, however these hours are flexible, and we are open to discussing and agreeing alternative hours to suit both parties.
Due to the busy environment a flexible approach to administration will be required, however key example roles and responsibilities will include:
• Telephone & reception duties
• Purchasing & Sales administration
• Supplier engagement & Monitoring
• Management administration support
The ideal candidate will possess the following skillset:
• Excellent organisational skills
• Excellent literacy & verbal communication skills
• Ability to prioritise and use own initiative but also work as part of a team
• Experience in working to tight deadlines
• Confident use of Microsoft Office Word / Excel / Outlook
• Experience with Sage preferable but not essential as all training will be given
Salary negotiable depending on experience.
Strictly no recruitment agencies.
Customer Service Co-ordinator
Due to continued expansion and ambitious development plans we are looking for a highly motivated & experienced Customer Service Coordinator.
The role is highly flexible, with the opportunity for long term development within an existing committed and motivated experienced team.
The estimated hours of work will be 9am - 5pm Monday to Friday, however this is flexible and we are open to discussing alternative hours to suit both parties. The option for hybrid working is also available.
Due to the busy environment a flexible approach to work will be required, however key example roles and responsibilities will include:
• Logging, Monitoring and Completing client support calls
• Supplier coordination, monitoring and escalation
• Maintaining in house customer service database & register
• Monitoring quality standard for KPI's
• Managing and Maintaining client service level agreements
• Additional Purchasing & Sales administration
• Occasional client engagement site visits
The ideal candidate will possess the following skillset:
• Excellent organisational skills
• Excellent literacy & verbal communication skills
• Ability to prioritise and use own initiative but also work as part of a team
• Experience in working to tight deadlines
• Confident use of Microsoft Office Word / Excel / Outlook
• Experience of Sage & Zendesk Customer Support Portal is preferable (full training will be provided).
Salary negotiable depending on experience.
Strictly no recruitment agencies.